Expecting some reparation for the time and money spent, I jumped through the hoops, only to be told to expect some coupons in the mail and sorry for the trouble.What a disgrace, I expected better from such a reputable company, I had typed this out once and lost it so apologize if this is a duplicate Purina Pro Plan Dog Food Size: 24 Count (Pack of 1) Verified Purchase. What is the annual deductible for pet medical insurance? We have initiated a delete my information request for both email addresses. Thank you, Kim Gagnier. Purina Pro Plan Cat Food Reviews When I opened two cans they all refused to eat their food. I purchased the 30/20 purina pro plan dog food and I found WORMS in the food. SAFETY NOTICE: ComplaintsBoard has analyzed Purina and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 96%. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We explained how this isn't something typical nor is it something we'd expect to find. Quickly and easily submit claims online for things like illnesses, injuries or emergency care. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Is there a waiting period after I sign up? We weren't able to reach her and left a message asking that she call us back at her earliest convenience. Bottom Line Purina Dog Chow products include wet food, dry food and treats. Unacceptable! We also reimbursed her for her purchase. In the window that pops up, make sure Location is set to Allow or Ask. Say you have a $250 annual deductible with $5,000 in accident coverage at 90% reimbursement. Meant to say looked like larvae instead of worms. We were able to address her questions and concerns. We look forward to hearing from you. Was not able to return it due to the bag had been opened( wlamart was less then helpful by the way) Initially I didn't realize it was moldy because it's mixed in with regular pieces and I fed it to my dog and it made her really sick. I had adopted 2 severely malnourished dogs which I inquired from a neglect/court case. I opened her mouth and pulled out a 1/4 inch piece of flexible black rubber such as would be used in a gasket. Shipped and arrived promptly. Sign up to receive personalized offers, games, competitions and advice from Purina; it's fun, we promise!See our privacy notice. I've had to return 2 bags to Wal-Mart now. Please contact us via our Contact page on our website, here: https://www.purina.com/contact-us. At 1st I didn't see it. Visit any licensed veterinarian in the United States, Accidents, including broken bones, sprains, lacerations and poisoning, Illnesses, including allergies, ear infections, arthritis and cancer, and more, Preventive care, including checkups, vaccinations and flea/tick preventive. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Let us know about it here. I saw a video on TikTok and read the reviews about FortiFlora. Send me a new bag of food or at least a coupon for a new bag. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. Which means I touched these pieces of crap! We take pride in providing excellent customer service to our highly valued clients and compassionate, state-of-the-art care to their beloved family members. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Sorry, you need to enable JavaScript to visit this website. Every recipe is complete, balanced, and with health-boosting nutrients and supplements. Please give us a call at [protected] or email us here: https://www.purina.com/contact-us. My vet recommended purina 30/20 pro plan performance. When I opened it and poured it into my cat bowl a few pieces of cat food came out followed by a large chunk of the food which was a solid mass. Your report to the FDA is important. The male is now covered in diarrhea, and the female has it again. Cat #1-3 year old female currently hospitalized for acute liver failure. Reviewed in the United States on July 3, 2023. Veterinary Hi, Danuta. We look forward to hearing from you. Purina Thank you for your time, Pro Plan Veterinary Diets are developed by experts for the pets who need advanced nutrition the most. Report a Pet Food Complaint. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. As the #1 vet recommended fresh food, our vet-developed recipes support specific health needs. Please reconsider owning a pet. Old dog returned to our rescue, probably 12-23, Aussie about 50 pounds, and was just super disoriented and scared and not seeing or hearing well at all for the first month or so and I was going to try Bright Mind which is for dogs like this, but my vet suggested Neurocare and I think it made a dramatic difference. A 14-day waiting period applies, starting from the time your application is approved and we receive payment. Desired outcome: A follow-up investigation could include collecting pet food or treats, or seeking a diagnostic sample from your pet for analysis. There has been a slight ingredient realignment, and the caramel color was changed to vegetable juice color." As a matter of policy, BBB does not endorse any product, service or business. Thats why Im upset . Our scan shows Purina website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. 06/08/2023 Complaint Type: Problems with Product/Service Status: Resolved My dogs religiously ate Purina ONE +Plus Vibrant Maturity Senior Dog Food for over one year and enjoyed it. WebReviewed in the United States on June 6, 2022. I'd like a full refund. Purina Recalls Pro Plan Vet Diet Product Due to Elevated Levels of Vitamin D (2/9/2023) I also want reimbursement for the food. This is the only dry treat my three cats will eat.The price has gone up on this product quite a bit in the last couple of years and I do not want to pay for mostly crumbs. Purina Bottom Line Purina Dog Chow products include wet food, dry food and treats. Reviewed in the United States on July 18, 2023. Up to 90% back on vet bills. We handled her concern and addressed her questions. I purchased it from Chewi.com in December 2022 and did not keep a receipt. International Association of Better Business Bureaus. I have used Purina One cat food for years but the last bag I purchased had larvae in it. It's been over a month with no more problems and I hope this continues. Note that complaint text that is displayed might not represent all complaints filed with BBB. WebContact us Product Issue Something not quite right with your pet's food? I have approximately 15 can left. What are the limitations on coverage and medical costs? Reviewed in the United States on July 22, 2023. How do I choose the best pet insurance for me? Company NMLS Identifier #2110672 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER. I purchased several boxes of the above cat food. I allowed the female to start eating and Wednesday morning was horrific. I think this should be looked into because I'm not the only one experiencing this. WebPro Plan Veterinary Diets. I've owned a 1000 cars in my 65 years of living. We will only send you marketing emails if you opt-in to receive them. I have been buying it there for the past 4yrs. Lately though, I've noticed that my cats have been throwing up a lot more. And I do this every morning and when she takes it I do notice a big difference in her stool. My dogs religiously ate Purina ONE +Plus Vibrant Maturity Senior Dog Food for over one year and enjoyed it. I opened another can of food and they all accepted it without hesitation. Veterinarian in Tustin, CA. we have been dealing with this company and have been using their food for over 20 years. Purina Customer Support: Poor Performance, Click here to get notifications about new complaints of Purina. Some people can use canned dog food as well to give it their your doggos but my dog can't have her diet changed like that she has to stick with the same diet cause it'll mess her up even more. BUGS in the Beggin' Strips! Each recipe includes its AAFCO nutrient profile when available Can I cancel my policy before the term is up? LOT#2300YMLG11. This was suggested by our vet because my dogs bowel movements and appetite werent consistent. I have pictures I can provide. Ive used these products for my dogs for 40+ years without any problems. Agency of Record: DVM Insurance Agency. We take pride in providing excellent customer service to our highly valued clients and compassionate, state-of-the-art care to their beloved family members. By clicking [submit], you agree to our Terms. Purina Pro Plan Dog Food I want to know if there have been recalls. Read honest and unbiased product reviews from our users. Size: 24 Count (Pack of 1) Verified Purchase. Purchase date and exact location where purchased, Results of any laboratory testing performed on the pet food product, How the food was stored, prepared, and handled, Species (dog, cat, rabbit, fish, bird, other), Age, weight, breed, pregnant, spayed/neutered, Whether you give your pet any other foods, treats, dietary supplements or drugs, How much of the suspected product your pet normally consumes. The batch information is as follows: 04 2024 05/035/8000/ABP/OFF [protected] 22.02.ONE F01H It contained pieces of moldy dog food through out the bags. Purina For dogs with health issues, there is a Purina Pro Plan Veterinary Diets line supporting digestive health, urinary tract health, cognitive health, etc. As we saw in the 2015 Beneful lawsuit, thousands of people have reported that their cats and dogs got sick after eating Purina food. This comes in a box with 30 packets of the probiotics. There are also recipes for specific health issues according to your dogs age and breed. It's a powder you sprinkle on their food and I think it's suppose to have a beef flavor. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS. I wish we could all sue Purina for all the pain they have caused everyone with some even losing their pets. Lately though, I've noticed that my cats have been throwing up a lot more. I look forward to your reply. Plans covering wellness, illness, emergency & more. she sees them as a treat. concerns shared and weve escalated the *******s ongoing concerns to our Now lets say your dog broke a leg and the vet bill was $2,500, of which $2,400 was covered (we dont cover non-medical things like tax and waste disposal).