I've been able to send emails without attachments, but if I try to send one with an attachment, I get the following error message: "Outlook cant send or save this message with the attached file. 1) If I navigate to File>Open and search manually in the file hierarchy, locate it, it opens fine/no problem. For example, could the javascript alter the document status from "dirty" to "clean" after converting the dates? I had just completelygiven up, when I noticed my pages weren't printing with great resolution, so I unchecked the "Save Print/Toner" checkbox on the Print pop-up window. but the ticked option to save ink/toner when printing is cleared though. You should be able to edit the document level scripts within the PDF or for any action within the PDF. If you've turned on AutoSave, turn it off. Note this is not available to Reader. However, if you are opening and re-opening the same file, here is what you can do. I believe you can find that function on the top left corner of the application. I get the message: "Word cannot complete the save due to a file permission error." Please help. If you're curious, you can poke around this menu. Click Shared Workspace. I work in an environment where people sign pdf's digitally with personal cards. Check Your Internet Connection You can have Word update every change you make to OneDrive, so you don't risk losing any progress. When you do this, the macros that are in the template are listed. I don't know of course if that is the reason, but would like to check this off. If you determine that a template contains an automatic macro, you may want to remove this template from your computer. To start Microsoft Word without running the auto macros, start Word in Safe mode by holding the CTRL key while you start Word. Connect and share knowledge within a single location that is structured and easy to search. First, you can turn off the Prompt before saving Normal template option. How to stop Word saving to OneDrive In Word 2010, click the Filebutton, and then click Options. After computer restart, was no longer and issue. This problem may occur if your computer is infected with a virus that changes the global template. If so, then unfortunately I am out of ideas about what it could be. This 'Repair Installation' fixed my issue. MacBook Pro 13-inch, 2017, running Big Sur 11.6. I've seen this problem on a few Catalina forums. Switching off the Save Toner feature and we are back in business! When you quit Word, you may be prompted to always save the changes to your global template, Normal.dot. Who knew printing settings would change the PDF. "Save as PDF" window opens. Here are some examples of common scenarios: There is a volatile function used in the file. (Bathroom Shower Ceiling). I love smart people like you. Follow these directions to restore your keychain permissions: Quit out of all Microsoft 365 for Mac apps such as Word, Excel, PowerPoint, Outlook, and OneNote. How to remove COM Add-ins Departing colleague attacked me in farewell email, what can I do? Or, create a folder on your desktop, and then drag each item to this new folder. Mac #2 has full permissions. This was the fix I have been looking for. All rights reserved. Did you scan the documents with Adobe Acrobat? On the File menu, click Save, or press + S. Tip: Alternatively, you can click the Save icon in the upper left corner of the window. ask a new question. I'd like to know if there's a way to disable the popup that says "Do you want to save changes before closing?"? Do the followoing to turn this off: Open MS Word. Overview It seemed so random and was so irritating. Looks like no ones replied in a while. All but a couple generated the message when I closed them. Get started with your Apple ID. How do I fix the permission issue? via a calculation script associated with that field). One similar issue I found was here:Endless save loop in Microsoft Word Like its continued efforts to make you use OneDrive. When I open a Word File (from a Portable USB Drive) it opens in Word as: 'Read Only'. Click Files and Folders. If you added up all the time you are wasting across your entire user base, it must be eye-watering. If you do get the prompt, that means that something in the document was modified. MacBook Pro 13-inch, 2017, running Big Sur 11.6. The allegation that the file is being modified behind the scenes by some plugin (in Reader???) I have two Macs that are networked with each other. I extract one page. Regardless of whether I open a file on Mac #1 or Mac #2, if I open a Word file, make a change, I get a message that Word needs additional permission to save the file, then gives it a name that starts with "smbdelete". Click "Save." In Word 2010, click Options from the Filebutton. To do this, click to clear the check box for each COM add-in that is listed, and then click OK. What I've tried Issue: Used to be able to open previously saved files using the File>Open Recent menu. If the box labeled "Turn on AutoSave ." is checked, clear it. Most of the files I'm working with right now are scans--multiple pages that I personally scanned into one pdf. If you are saving the document for the first time, you must enter a file name. For each app in the list, turn the ability to access files and folders in specific locations on or off. If Phileas Fogg had a clock that showed the exact date and time, why didn't he realize that he had reached a day early? thank you for this! I'm still getting the prompt. None of these solutions worked. An add-in or a macro that is changing the global template is installed on the computer. Once you have successfully signed in, quit out of the application and open it again. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Note:To create a new folder on the desktop, right-click a blank area on the desktop, point to New, and then click Folder. 592), How the Python team is adapting the language for an AI future (Ep. All I do is open and immediately close the file and I am being asked if I want to "save the changes". I am very angry and annoyed about this. The default isC:\Users\\AppData\Roaming\Microsoft\Word\STARTUP. Is that in Acrobat? To determine what template contains the macro, change the Macros inbox to a listed template. If it does, then that means that the file was modified. I updated them both on the same day. Regardless of whether I open a file on Mac #1 or Mac #2, if I open a Word file, make a change, I get a message that Word needs additional permission to save the file, then gives it a name that starts with "smbdelete". I followed all the previous suggestions of Mr Karl_Heinz_Kremer, with no success. Background Click the "x" to close the newly saved file. Last updated: March 22, 2023 Office 365 Mac Android iOS Online If you encounter an issue that is not listed here, please submit feedback! File > Options > Advanced > Save - The checkbox is unticked asking for prompting to saving the normal template - checking this adds . To do this, follow these steps: Exit all instances of Word. You may still have an issue. To view the list of installed COM add-ins, follow these steps: Towards the bottom of the window you'll see Manage COM add-ins. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I have never liked Adobe. Glad you figured it out. Does Acrobat still prompt you to save it? I googled what this issue could be and again was referred to go through Finder - top level folder (name of the MAC) - users - and then could find the files with the red symbol - right click - get info - change the settings at the bottom to allow 'everyone' to be able to 'read and write' - HOWEVER now I have came to a new issue where I do not have the option when choosing the gear symbol to 'Apply this to all enclosed', as the help guides suggest, and I am only left with the option to 'revert changes' if i wish. If Adobe is modifying the files behind the scenes then it should save it itself or at least prevent the end user from having to save it themselves, it makes no sense. To resolve this problem, you may need to update your virus protection software. I can now read all my 684 text files, without having to grant Access. be a form field that shows the current date or time, or some other field that was modified when you opened the file (e.g. Select this file to grant access." ask a new question. Apple is a trademark of Apple Inc., registered in the US and other countries. Please somebody help! After 12.1 update, I'm getting "Word cannot open the document: user does not have access privileges" and "This document is either deleted or not currently accessible." Depending upon which directory and what access you have been granted to that directory, you should be able to save your edited PDF.If you cannot, then you need to contact the individual responsible for maintaining that PDF. Many of the other topics out on the net don't mention restarting the entire macbook - but that was necessary for me. I just know that these issues started for me with the latest update to Mohave (10.14.6) and Office 365 (16.33). At start, there's a 'Fixing up form fields' prompt (so that's the change). :-), Feb 10, 2020 8:40 AM in response to BobTheFisherman. Are you sure? Explore subscription benefits, browse training courses, learn how to secure your device, and more. To determine whether an item in a Startup folder is causing the issue, temporarily empty the folder. Click Cancel to close the Macros dialog box. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. What is the most accurate way to map 6-bit VGA palette to 8-bit? Recently Acrobat DC has started asking about saving changes before closing upon opening every single PDF document. Click it. To work around this issue, use one or more of the following workarounds. Do you have any 3rd party plug-ins installed? Under the Save group unselect Prompt before saving Normal template. Disregard, turns out the culprit realized it very recently and are working on a fix. Can somebody be charged for having another person physically assault someone for them? The following table lists the Word automatic macros: To determine the automatic macros that you should remove, temporarily stop Word automatic macros from running. User profile for user: I recently upgraded my 2016 iMac to Big Sur. Note If the Project window does not appear, click Project Explorer on the View menu. Need more help? Thanks. Please help. Save a file. To resolve this problem, you may need to determine what add-in is causing the problem and remove it from the Office or Word startup folders. However, I noticed that in the "Help" menu was an entry that said "Repair Installation". Please do 2-Factor Authentication if asked to. It only takes a minute to sign up. Not because it's time consuming, but because it's non-sensical too (no change, no save). Once you have successfully signed in, quit out of the application and open it again. I experience this issue and I know that my PDF has javascript. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Copyright 2023 Adobe. I don't understand what you're asking? How to remove Word auto macros Learn more about Stack Overflow the company, and our products. The Javascript converts all dates in the document from the PDF creator's server into my laptop's timezone. This site is not affiliated with or endorsed by Apple Inc. in any way. If you still can't save your edited document, then there . Choose where you want to save your file. It is simply not true to say that "Acrobat does not prompt you to save a file if you just open it and close it without modifying it". As mentioned at the beginning of this Question, I have Administrator Privileges on my Mac Book (so that can't be the problem). The next time you go into the file and just look at the file and close it, you will not get the annoying box asking "Do you want to save changes to file XXX before closing?". The restart did it for me. For more information about how to update your antivirus software program, contact your antivirus software vendor. Anthology TV series, episodes include people forced to dance, waking up from a virtual reality and an acidic rain. Can't log in. AND THAT STOPPED THE "SAVE" PROMPT! Ask your antivirus software vendor for the latest information. COM add-ins are installed by programs that interact with Word. I've tried deleting the files, recreating them, copying/pasting the contents from one file to another, rebooting, closing/restarting Word. The most common one is that you are actually dealing with a corrupt PDF file, and Acrobat fixed it for you when you loaded it. Find and select "Connection Manager". Apple disclaims any and all liability for the acts, The application will now start successfully. I then get the alert: "Word cannot open the document: user does not have access privileges. (You may need to scroll down.) Every time that you quit Word, you receive the following message: Changes have been made that affect the global template, Normal.dotm. An add-in may add one or more of the following items to the computer: The computer is infected with a macro virus that changes the global template (Normal.dotm). Share Improve this answer Either your default printer has changed into a printer that produces output in the form of a file (some virtual PDF converters/printers do that) or your usual printer has the "print to file" option activated. Thanks. As soon as I read the words "Save print/Toner" i knew that was the problem! If prompted, sign in to your account associated with Office. To stop any one of the other macros that are listed in this table, hold SHIFT when you perform the action that causes the macro to run. Put another way: "Do you want to save the changes to xfile (that you are unaware of and for which there is no explanation)?" Drag each item from the Office Startup folder to the desktop. Under Macro Settings, click one of the following macro settings for documents that are not in a trusted location: Click OK to close the Trust Center dialog box. I only got the prompt to save when I'd actually make changes to the document. Additionally I have tried saving the document as a macro-enabled .docm file, and this too did not work. If something else is changing the file without the user being aware, that something is responsible for saving the file too without the user being aware. Go to Tools/Options. But this also happens with files I did not originate; anything I've opened via email or opened from any drive on my computer still gets this prompt. I've been wresting with this same issue for over a week. Or, create a folder on your desktop, and then drag each item to this new folder. If the above did not work, Office may have trouble accessing the keychain and you'll need to restore keychain permissions for Office for Mac. You said the same message appears on MAC #1 with files on MAC #1. If you cannot see a log of the changes on the document, click the top drop-down menu to the right of the Track Changes button. If you see repeated prompts to grant access to the keychain when starting an Microsoft 365 for Mac app, Office may have been moved to a location other than the default /Applications folder. restarted. I spent this morning doing my accounts and I must have at least 20 suppliers, so printed off PDF invoices from that many different sources. But if you just want to get rid of the " The author would like you to open this as read-only" prompt,. Chrome will prompt a dialog box to save the '".ica" file. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. First, you can turn off the Prompt before saving Normal template option. I uninstalled Sophos but I still got the same alerts, so I don't believe that's the issue. Office 2019 (Word, PowerPoint & Excel) do not open recents with 12.1 update. If add-ins are listed in the COM Add-Ins dialog box, temporarily turn off each of the add-ins. Any suggestions? Natively protecting .pst files isn't supported using the AzureInformationProtection module. Stack Exchange network consists of 182 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Literally no reason to ask. Created on July 10, 2019 Cannot Save Docs Due to Permission Error (Word for Mac) After recent MS Word 2016 update on mac mojave OS I cannot save docs. User profile for user: Automatic macros run when you start Word or when you perform a specific action in Word 2007. If the issue is resolved after you turn off the COM add-ins, one of these COM add-ins is causing this issue. To do this, click to clear the check box for each COM add-in that is listed, and then click OK. By default, the Word Startup folder is at the following location: C:\Documents and Settings*user name*\Application Data\Microsoft\Word\Startup. Right, so Adobe is modifying the document, not me, and it's doing it without asking me. After going through the comments on help pages I realised this could be a Pathway problem and so I followed instructions to create and save a new TextEdit doc by going all the way through my files to the very top level folder on my mac - to then navigate downwards through the folders I wanted the doc to finally be saved in. (Thanks in advance for any thoughts on this weirdness). By default, the Office Startup folder is at the following location: C:\Program Files\Microsoft Office\Office12\Startup, C:\Program Files\Microsoft Office\Office14\Startup. Not fussed about OneDrive? However, when you do this, Word will not prompt you when it automatically saves the changes the global template. Open file. You may encounter this dialog up to three times per app. Do a quick mental language translation for the Mac and think Word > Preferences. No changes have been made ever, yet it still asks and forces me to answer to get out of the document. Drag each item from the startup folder to the desktop. Cause This problem may occur for the following reasons. There are several scenarios where this message or a similar message is displayed. When you reopen word it will automatically recreate it and resolve your problem. You should be able to open the app without any more prompts. Well, saving a draft, restarting Outlook, and reattaching the file does NOT work. This is for Adobe Acrobat Standard 2017. Though it could be the combination of that and some of the other various settings I checked and unchecked in my troubleshooting. Microsoft. I clicked on Tools and compared the icons showing before and after the certified checkbox. If the issue is resolved after you restart Word, one of the automatic macros was causing the issue.]. Clubnev, big sur 11.6 unable to adjust permissions - can't save word file but can save excel. only. That surprises me. Please do 2-Factor Authentication if asked to. Feb 26, 2020 5:52 AM in response to Clubnev, https://apple.stackexchange.com/questions/382512/fid-opens-unnecessarily-on-latest-osx-of-10-14-10-15-causing-data-corruption-wit, Feb 26, 2020 9:50 AM in response to Clubnev. Get started with your Apple ID. I will definitely update this post if and when I ever do figure it out. Try downloading some PDF from the internet and see if it still happens. If not, then Acrobat fixed the bad PDF file for you in the first save operation. What is the smallest audience for a communication that has been deemed capable of defamation? OR Select View macros from the options that appear. I would open an existing PDF and instantly, with no changes, Acrobat Save icon would no longer be greyed out and the file dialogue appeard when closing. Thank you. dialog has resumed for what appears to be EVERY file. I have a fresh install, no plugins, but I'm loading programmatically generated files. Many times the user doesn't realize there are elements in the file that have been updated or calculated. A forum where Apple customers help each other with their products. This is the reason I came to this forum. big sur 11.6 unable to adjust permissions - can't save word file but can save excel. When I do, I then get the "Alert: Excel cannot open the file 'abc.xlsx' because the file format or file extension is not valid. Click General Tab. Removing a template that was added by a Word add-in may reduce or stop the add-in's functionality. Spice (1) flag Report. jenerallee78. omissions and conduct of any third parties in connection with or related to your use of the site. Created on August 15, 2018 How to switch off prompt to confirm save when there are comments and track changes Hello At some point, I told Word to prompt me if I was saving a document with Track Changes and comments. How to avoid conflict of interest when dating another employee in a matrix management company? Well, I take it back. Second, you can remove any add-ins or templates that may be changing the global template. User tleetabor's idea fixed my issue. When you receive the following message, click Yes: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. You can try to disable JavaScript in Acrobat's preferences to see if that gets rid of the prompt. Some macros are named "auto" macros. Office 365 keeps prompting for login credentials on Mac OSX? E.g. On the File menu, click Close and return to Microsoft Word. Next question tho: what's happening in this process? Click "Save." Click the "x" to close the newly saved file. It was here I realised most of my files had a red warning sign with a white line through the middle. This can be either due to some JavaScript calculation in the document, or due to a problem with the PDF file that was fixed by Acrobat. If your Mac keeps asking for the login keychain password (Apple Support). So I'm looking for help on how to gain permissions back to these files, and will this finally resolve the issue I am having with saving files and them 'not existing'???? This can be either due to some JavaScript calculation in the document, or due to a problem with the PDF file that was fixed by Acrobat. The explanation that the guy above keeps giving in every topic that asks this same question is a little misguided. Select "Options." Change the "Open File Explorer To" option to "Home." Click "OK" and relaunch File Explorer. If prompted, sign in to your account associated with Office. From all my research so far, the majority of people think it has to do with having a third-party font manager (in my case, Suitcase Fusion) and/or Apple's Sandbox. I download invoices for my quarterly tax return from a wide range of websites, print them and then try to close them with a quick ^W. User profile for user: I have no idea if this is what fixed it but it worked for me. I did just update Office 365 the other day to 16.34, hoping that maybe the issue would be resolved, but sadly no. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes User profile for user: A few days ago, I updated my Office 365 suite to version 16.33. There are many users here chanting victory too soon, before the thing is actually proven to work, which is misleading newly arrived users like me (I thought I had found the answer, only to be disappointed after reading more). Copying from here: This behavior occurs when something in the file has changed. If I want to Save, or Edit, that File, I'm first 'compelled' to click a Banner (that appears at the top of the file) prompting me to save as a 'Duplicate', in order to avoid the default 'Read Only' View. 29 I'm trying to save a Word document as .docx, but each time I click the 'Save' button the dialog reappears and asks me where to save the file. Without access to the documents, it's impossible to say what happened. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes I print off pdf'd invoices by the hundreds per week and for years I've never once had this pop up. I've scoured the MS and Apple message boards, tried repairs on other forums. This can for example be a plug-in. Using latest build for MS 2019 Mac suite - 16.56 Successfully downloaded and installed Microsoft Office 2021 on a 2014 Mac Book, running Big Sur. Select the drop-down list next to "Open" and select "Open With". Choose Apple menu > System Settings, then click Privacy & Security in the sidebar. Step 4: Add a rule to stop processing URL rewrite rules for other request methods. This can for example be a plug-in. and adobe forum doesn't provide a way to delete comment as well. When you start Word, Word automatically loads templates and add-ins that are located in the Office Startup folder and in the Word Startup folder. A prompt to sign in to your Microsoft Account or Microsoft 365 for business account every time you launch any Office application. Note:A macro may have been added by a Word add-in. Adobe (at least my adobe) asks that annoying message if I scroll down or up withou modifying the PDF. I don't have any changes to save. There are different potential causes for that. Was the release of "Barbie" intentionally coordinated to be on the same day as "Oppenheimer"? After you install an antivirus software program, you must keep it updated to make sure that new macro viruses are detected and removed. We have a large printer/copier/scanner that everyone in the office uses. In the Macros dialog box, a list of macros may appear. Is it a concern? Why is this Etruscan letter sometimes transliterated as "ch"? 593), Stack Overflow at WeAreDevelopers World Congress in Berlin, OSX 10.9 Mavericks Update Causes Non-Stop Kernel Panics, Safari on MBP keeps running extensions for the 'first' time on startup, OS X is repeatedly asking for login keychain password, Keyboard shortcut for 'Clear filters' in excel in office 365 for mac, How to find an older version of Microsoft Office 365 for MacBook 10.11.6, OneNote seems stuck with keychain. COM add-ins are installed by programs that interact with Word 2007. It drives me crazy. I also can't tell if this is an Apple problem or a MS problem - of course neither company ever admits they make mistakes. I was just having this problem today, and attempting fixes based on this and other threads. I downloaded MacOS High Sierra as I had an update pending and my computer rebooted and immediately the problem was gone ??? Choose the account you want to sign in with. The only work around for this is to go to File, then Save As and then either change the name or save over the old file name. You can file an enhancement request with Adobe for a read-only mode: Feature Request/Bug Report Form. I clicked that and went through the Repair process and afterwards the "Save" dialog did not pop up on any files unless I actually changed the file. Sorry, I'm not aware of a fix yet. provided; every potential issue may involve several factors not detailed in the conversations thank you a bunch for sharing! Word includes the following macro settings to help reduce the chances that a macro virus will infect documents, templates, or add-ins: Note This setting is the default setting. This is a known issue about Word and SMB. It's better behaved than it used to be when Bill Gates sat sneering through court depositions, but it still has its moments. Click the Protection tab, click to select the Lock project for viewing check box. If you are using Windows Vista or Windows 7 type Word from the start button, hold down the SHIFT key, and then click Microsoft Word. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. On the Tools menu, click Options. Ok, that makes sense. I feel like I've tried every suggestion out there, but nothing is working. Even though I have Administrator Privileges on my Mac Book, I can't save Microsoft Word Files (saved to my Mac from a Portable Hard Drive) back to the same Portable Hard Drive. To remove items from the startup folder, follow these steps: Quit all instances of Word and Outlook (Outlook uses Word as its email editor). Please inform me of the proper way (everything above here did not work), to make it so non-modified files don't ask you whether you want to save or not. ah!! (Or create a folder on your desktop and drag each item to this new folder.). ouch!.. I don't want to have to restart Word and Excel or my computer daily. If you've used Track Changes, then turn it off and resolve all the changes in the document. The work around is to rename the external using Apple's "temporary file", naming convention. In the Open box, type either of the following lines (but not both): excel.exe /safe. Looks like no ones replied in a while. To determine whether a template contains an automatic macro, click each template in the Macros in box.