WebToronto Community Housing (TCHC) is the largest social housing provider in Canada and the second largest in North America. This will be accomplished by: Creating and maintaining affordable housing is one of the City of Torontos key priorities. Toronto Community Housing Housing If you would like to join or start a community garden, please contact your local community services coordinator. #tchc #tchcconnect The Housing Help Centre (THHC) is a registered non-profit agency whose mandate is to help people access and maintain affordable and safe market rent accommodation. [5] TCHC was also named one of Canadas Top 100 Employers by Mediacorp Canadas Inc in 2009[6] and 2011.[7]. The Board is made up of: The Board oversees the management of TCHC and monitors its performance against its strategic plan. Visitor and guest policy. Special Constables: Provide 24-hour, 7-day-a-week security and safety services to TCHC communities, while developing strong partnerships and community ties with tenants, staff, local agencies and other stakeholders to improve the health and well-being of the community. Email and text communications Learn how we use email and text to communicate with tenants, and sign up to receive updates from us. Contact your TSC with questions about your lease, rent or tenancy. Email help@torontohousing.ca. Use the number to follow up on your request. By 2013, TCHC still estimated $751 million in repairs needed for its buildings. Board/committee meeting. Innovation in design rewards projects for going above and beyond the standard LEED credits and implementing something different. Phone: 416-921-2323, Toronto Community Housing Corporation 2023, Reserving an elevator for moving or deliveries. June 16, 2023. Your Superintendent works in your building or community and looks after day-to-day maintenance. WebToronto Community Housing Canada employs 744 employees. [14] In some cases, residents can move directly from their old unit and into a new unit being built as part of the revitalization process. Their role as service manager is managed through theShelter, Support and Housing Administration (SSHA) Division, and governed by an Operating Agreement and its amendments (2003, January 2007, July 2007). Accountability, City Administration & Customer Service, Staff Directory, Divisions & Customer Service, Policy, Planning, Finance & Administration, Shelter, Support & Housing Administration, Social Development, Finance & Administration, Social Development, Finance & Administration Complaints & Compliments, Strategic Public & Employee Communications, SuccessTO: 2018-2022 Toronto Public Service Achievements, City & Agency Employee Guide Overview Political Activity Provisions, City and Agency Employee Guide Running For Political Office, City and Agency Employee Guide Political Campaigning, Office of the Chief Information Security Officer, Deputy City Manager Community & Social Services, Deputy City Manager Infrastructure & Development Services. TCHC offers three types of rent: rent-geared-to-income, affordable rent, and market rent. WebMental health crisis. The MTHC was formerly the Metro Toronto Housing Authority, which managed provincial public housing units in the city. TCHC retained the Canadian Centre for Economic Analysis to analyze the full value of the portfolio, municipal, provincial, and federal investments. The TCHC Board adopted Ombudsman Torontos recommendations from their progress update. WebThe Board of Directors (the Board) oversees the management of Toronto Community Housing Corporation (TCHC) and monitors our performance against our strategic plan. Toronto Community Housing (www.torontohousing.ca) is Canada's largest social housing provider. You will be directed to complete a Transfer Request Form (PDF) and return it to your Hub or by mail to: 931 Yonge St. Toronto, ON. Toronto Community Housing: Employee Directory In 2000, the City of Toronto and the Toronto Police Service launched a pilot project to create Special Constables to serve TCHC as peace officers. Toronto Housing (@TOhousingON) / Twitter If you leave a voice message, please remember to say your name, phone number, and address, including unit number. Community Office Hours: By appointment, Monday to Friday from 10:00 a.m. 4:00 p.m. Office Location: 100 Cavell Ave, South Etobicoke. Staff Directory, Divisions & Customer Service City of Aug 06. Toronto Community Housing Corporation (TCHC) is the largest social housing provider in Canada and the second-largest in North America. Delivering federal and provincial affordable housing programs and city programs by working with the private and non-profit sectors to develop and maintain affordable rental and ownership housing, revitalize communities and create employment. WebStaff directory; Main navigation (Mobile) Current tenants. TCHC is run by a 13-memberBoard ofDirectors(the Board) appointed by theCity of Toronto. WebToronto Community Housing Corporation (TCHC) is a public housing agency in Toronto, Ontario. When you contact the regional office for an appointment, you may be redirected to site staff, depending on your particular need. Legislation is based onhttps://www.ontario.ca/laws, Municipal Freedom of Information and Protection of Privacy Act, Committee Room 1, Toronto City Hall (Hybrid) The administrative structure for the City allows quick response to changing public needs. 3. Meet with us. If you are not sure who your CSC is, call our Client Care Centre at 416-981-5500 and they will help you find the right person. Your Tenant Services Coordinator is responsible for renting out units, meeting with tenants for lease signing and calculating rent. Call our Community Safety Unit at 416-921-2323 for security issues or to report a parking violation on Toronto Community Housing property. WebVisit your local Tenant Service Hub. Accountability, City Administration & Customer Service, Staff Directory, Divisions & Customer Service. The City of Toronto is also our service manager under the delegated authority of the provincial Housing Services Act. Ford also demanded that TCHC CEO Keiko Nakamura resign. Please include your name, phone number, and address, including unit number. Industry: National Services & Agencies. Review this page for information about the process of becoming a community representative. TCHC is a municipal corporation of the City of Toronto, representing a $10 billion public asset. The Division directly operates and also funds community agencies that deliver: The Divisions top priority is to ensure that those experiencing homelessness have access to temporary accommodation when they need it, as well as wrap-around and housing-focused supports to help ensure homelessness is rare, brief and non-recurring. Please note that this directory is updated every three months and may not reflect the most current staff list in these roles at TCHC. Toronto Community Housing City of Toronto In 2012, the Ontario government approved the sale of 65 properties. The Daniels Corporation was responsible for completing Phases 1, 2 and 3, while the remaining Phases 4 and 5 are to be completed by Tridel. Accountability offices Being a Community Representative is a rewarding experience. The remainder of funding comes from renting commercial spaces, parking, laundry, cable, and income from other investments. Toronto Community Housing staff should, she said, have some kind of foot patrol during the warmer months to make sure people dont reinstall those extra units. The Office reports to the Deputy City Manager, Community and Social Services, with a mandate to work effectively with housing stakeholders. 931 Yonge Street, Client Care Centre (24/7) Directory. Shelter, Support and Housing Administration (SSHA) is the service manager for the homelessness service system in Toronto. TCHC employees suspended after Toronto Star story WebSign Up to Get Free Contacts Toronto Community Housing Employees 1 , 2 , 3 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 Phone: 416-981-RENT (7368) Email: MarketRent@torontohousing.ca. In 2013, Ombudsman Toronto released a report about TCHCs eviction policy and its evictions. Copyright 2023 Toronto Seniors Housing Corporation, Corporate Governance and Human Resources Committee. Client Care Centre (24/7) City divisions provide services to the public and to the Corporation. We are here for tenants 24 hours a day, seven days a week. View Scott Murray's colleagues in Toronto Community Housing Employee Directory. Illegal or criminal activity 2. Toronto Auditor General Jeffery Griffiths conducted audits of TCHC procurements and employee expenses between January 1, 2009 and June 30, 2010. WebThe Executive Leadership team at Toronto Community Housing. Spaulding Office 277 Spaulding Quad Building 4, Level 2. Copyright 2022 Toronto Seniors Housing Corporation, Home For Tenants Get Service or Support Local Staff Roles. Mar 2021 - Sep 20217 months. Next CEO of Torontos community housing agency faces anti-Black racism fallout, staff mistrust. Committee Secretarydeputations@torontohousing.ca WebTransparency. The name and contact information of the staff assigned to your site are posted on your buildings notice board. Unit condition follow-up process. This move supports City Councils housing priorities by centralizing funding and oversight of social housing in Toronto, and enables SSHA to focus on the delivery of homelessness services. We have four regional offices: By appointment, Monday to Friday from 10:00 a.m. 4:00 p.m. In other cases, residents may need to move to a relocation unit in the same community or another TCHC building. Community services and supports directory - Toronto Community Customers with disabilities will fully benefit from the same services, in the same place, and in the same or similar way, as all other customers, unless an alternate measure is necessary. WebComplaints of a less serious nature are returned to the Toronto Community Housing to be investigated by an independent Complaints Investigator. WebContact the Solutions team. Materials and resources is about selecting materials to reduce the environmental impact of constructing TCHC buildings, as well as dealing with waste appropriately. They patrol communities on foot, by bicycle or in cars and may provide security at special events. WebTenants, transfers and relocations. Community The next steps are being determined for the Swansea Mews communitys temporary relocation. Get in touch if you have any questions about Market Rent or the application process. [17], On September 24, 2010, a fire broke out on the 24th floor of the 200 Wellesley Street East high-rise apartment building. The Housing Help Centre City Planning staff gather public input and conduct research to develop and review plans, regulations and projects that protect and enhance our urban environment. Special Air Quality Statement. Toronto Community Housing For maintenance and service issues, please call our Client Care Centre at 416-981-5500. Ministry of Municipal Affairs and Housing Learn more about the work of our Board of Directors and its members. Tenant guide. 716-645-6107. WebToronto Community Housing staff will inspect your unit shortly after you give written notice. Metro Hall . We are committed to being transparent and accountable to our tenants and the public. Although she initially refused to step down, she was fired by Managing DirectorOotes, officially losing her position on March 25, 2011. Phone: 416-981-5500, Community Safety Unit Call CSU at 416-921-2323 24 hours a day, 365 days a year. WebReceiving in affect with Toronto Community Housing staff by phone, print or online form. Staff Directory - City of Toronto Toronto Community Housing Toronto Community Housing offers services and supports to tenants through a few different options. Reveal contacts of top Toronto Community Housing managers and employees. A Decrease font size. List of Toronto Community Housing employees - SignalHire Call the Community Safety Unit at 416-921-2323. Arian L. Bryant Student Staff Selection and Leadership Coordinator 407-882-7016 Hailee.BernardHandel@ucf.edu. WebYouve been injured on Toronto Community Housing property: If you are involved in an incident, tell us immediately by calling our Client Care Centre at 416-981-5500, or contacting your superintendent or Tenant Service Hub staff. Instances where you believe a person is in crisis or suffering from a perceived mental health disorder please contact the City of Toronto Crisis Response Program at 2-1-1 and then the Community Safety Unit Communications Centre at 416-921-2323. Visit the event calendar to see upcoming Board and Committee meetings. This means paying close attention to the air quality and the daylight levels within the space. Inspection by third-party engineers determined that the cause of the incident was related to a construction default that dated back to the buildings creation. - Toronto ON M5V 3C6 . All tenants have the right to be safe in their communities. [25] The investigation involved a former subsidiary, Housing Services Inc., in connection with an insurance claim for the 200 Wellesley Street East building fire. Some households may have more than 1 type of disability in the home. Help us improve the tenant Human Rights process at Toronto Community Housing. 52% of households reported having at least one member with a disability. Only two out of six are still in their jobs. It is the largest social housing provider in Canada with over 58,000 units across Type: Government. The City Planning Division is helping to build Torontos future by managing the growth and physical form of the city how it looks, feels, and moves, and the opportunities it provides in terms of jobs and services to its residents. Toronto Community Housing TCHC's Developer Partner, The Daniels Corporation, recently poured the last concrete slab for the fourth and final TCHC rental building of Phase 3. In an emergency, always call. Rent-geared-to-income is for subsidized housing. Buildings located on Yonge Street are assigned to the western regions. WebOffice of the Commissioner of Housing Equity (OCHE) This office works to ensure that protections exist for seniors (age 59 and older) and vulnerable tenants who have lost their subsidy or face possible eviction for not paying rent. TCHCs private sector development partners are addressing 10 to 12 per cent of its community Revitalization portfolio. work to measure and address homelessness in Ontario. [24] One of the Ombudsman recommendations was to implement recommendations from the Honourable Justice Patrick Lesage who the board of directors appointed to conduct an independent review of the eviction. City Administration Search and validate emails & phone numbers from 790 Toronto Community Housing employees, Program Coordinator, Smart Buildings & Energy Management, Facility Management Division, Specialist- Quality Assurance & Records Management, Business Planner, Strategic Planning and Communications, Purchase Order Clerk, Strategic Procurement, Clerk 1, Facilities Management, Building Equipment and Safety Systems, Executive Assistant to Chief Operations Officer, Administrative Assistant to CFO Lily Chen, Program Supervisor, Building Safety Systems (Environmental), Executive Assistant To Chief Executive Officer, Program Manager, Waste, FM, Smart Buildings & Energy Management. Although initially reluctant, he stepped down on March 4, 2011. Official meeting of the Toronto Community Housing Board of Directors. For maintenance and service issues, please call our Client Care Centre at 416-981-5500. Your TCHC team | Toronto Community Housing Chris MacDonald, PhD Assistant Vice President Housing, Recreation and Wellness, and Childcare 407-882-7227 chrismac@ucf.edu. Webwork with municipalities, social housing providers and other external stakeholders to help them meet their housing responsibilities. Phone: 416-981-5500, Community Safety Unit TCHC was created by the City of Toronto on January 1, 2002, with the amalgamation of the Metropolitan Toronto Housing Corporation (formerly Metro Toronto Housing Authority, which managed the provincial public housing units in the city) and the Toronto Housing Company (a merger in 1999 of the Metropolitan Toronto Housing Company Ltd. and the City of Toronto Non Profit Housing Corporation, also known then as Cityhome). 100 Queen Street West, TCHC head office (Hybrid) Toronto Community Housing (TCHC) is the largest social housing provider in Canada and the second largest in North America. TCHC homes tenants in 106 of Toronto's 158 neighbourhoods, providing homes to over 43,000 low and moderate-income households. Wilkeson Office 202 Wilkeson Quad Building 4, Level 2. [26] The townhouse unit was in Swansea Mews, a complex near the Queensway, housing around 420 people. The report was sparked by the death of a senior one month after being evicted from a TCHC building in 2011. Toronto Community Housing Housing and Residence Life - Senior Leadership. We are here for tenants 24 hours a day, seven days a week. Water efficiency focuses on strategies to reduce water use specifically, drinking water. Eviction prevention policy for non-payment of rent (arrears) News & announcements. Accountability, City Administration & Customer Service, Staff Directory, Divisions & Customer Service, Shelter, Support & Housing Administration. Staff Directory The Directory of Records (PDF) is a listing of the general classes or types of records maintained by Toronto Community Housing. In 2019, TCHC launched its 10-year $2.6 billion capital repair plan to revitalize the majority of its buildings, most of which are over 50 years old. City Planning City of Toronto TCHC is looking for and implementing innovative solutions to improve, renew, and maintain its housing supply. To reach a member of our staff, pleasecall ourTenant Support Centre at 416-945-0800. TCHC provides residents with significant notice and intensive education about the revitalization and relocation process before any relocation process is underway. The Community Safety Unit (CSU) is the corporate security and law enforcement agency of TCHC. Toronto Community Housing is a large Canadian social housing provider. Toronto Community Housing Toronto Community Housing The City The BOOST program[15] helps eligible home purchasers with their down payment by providing assistance for up to 10 per cent of the price of a new home in a TCHC revitalization community. Some examples include:[21]. 716-645-6106. Toronto Community Housing Toronto Community Housing Corporation (TCHC) is a public housing agency in Toronto, Ontario. In addition to this Shareholder Direction, motions passed at City Council are considered Directions that also govern our work. TCHC is owned by the City of Toronto and provides homes for nearly 60,000 low- and moderate-income households in more than 100 of the city's neighbourhoods. As of 2022, work continues on Phases 4 and 5. Community Sergeant. Shelter, Support and Housing Administration (SSHA) Division, 38 per cent of residents are children and youth, 37 per cent are adults, and 25 per cent are seniors (aged 59+), 90 per cent of households pay rent-geared-to-income (RGI), with most RGI rent assessed at 30 per cent of gross income, 28 per cent of households are single parent families, the Mayor or someone representing the Mayor, ten citizen members, including three elected TCHC residents .
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