We only use your information to improve our site and process the services you request. Customer Service Representative Poolside for Swim School, Swim Instructor & Deck Admin / Training & Certifications Provided, Business Development and Customer Service Representative, Part-Time Swim Instructor - Training Provided. Registering students for class and managing them in and out of the water between classes. Customer Service Full Time British Swim School- South Lyon A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community. Buzz Franchise Brands is a multi-brand franchising company operating four leading service brands: Pool Scouts, Home Clean Heroes, British Swim School and Grand Illuminations. Each franchise location is independently owned and operated by a franchisee (franchise owner). Were also confident we have the right class for your littlest learner, your returning tween, or an adult who has not yet learned to swim. I am unable to reach a live person through the call center. Lyric Bickham has been working as a Customer Service Representative at British Swim School for 2 years. Compensation and Benefits (dependent on the franchise owner): Competitive pay based on experience! You can also reach our automated chat feature by clicking on the Contact us tile and select Chat with us, You can send a push notification from your mobile app and will contact you for resolution. Working at British Swim School is so much more than just a job.it's an opportunity to leave a legacy that may transform a child's life. I tried to schedule a make-up class, but the system says I cannot schedule because it is the wrong level. Customer Experience Specialist | British Swim School You can also send us an email atGoSwimHudsonNJ@britishSwimSchool.com with your request. They cannot be substituted for a regularly-scheduled class and can only be booked if you are currently enrolled in a scheduled class at our school. Customer Service British Swim School Dearborn, MI June 18, 2023 $12 Hourly Full-Time A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest". I just want out of this. Not sure what class is best suited for you or your loved ones or have another question? Not sure which program suits or still have questions? exception for this freeze outside your allowed 1 freeze per calendar year. Go onto your mobile app (click the tile Contact us) or via our automated chat (click the tile Contact us); Alternatively, you can send a push notification with your request by using our mobile app or send us an email at GoSwimHudsonNJ@britishSwimSchool.com. Safe & happy work environment where else might you get to sing at work? 250 Gateway Blvd South San Francisco, CA 94080, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? To do so, go to your Phone Settings>>Apps >> British Swim School app and then clear cache. If you have a question about it, reply to that email and someone will respond. Our lessons have been proven to prevent child drownings by utilizing one-of-a-kind techniques taught by experienced instructors. You will be charged a monthly $50 fre. We restrict access to information we collect about you to our employees, contractors, agents, and affiliates who need to know the information. Start of main content. A: You can do so by using the BSS mobile app. Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. 0 0. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate. : $13.00 - $13.50 Per Hour Easy Apply Job Salary Company Rating Receives and places telephone calls. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes. 22. A: If you plan to be absent for 1 or 2 weeks, just submit an advance notice of absence using the mobile app and you will receive a a makeup to reschedule within 3 months so you can catch up on the student retention for the missed classes. That's all you need. We will share your information with our affiliates, but only to the extent we require their help in providing services to you. Lyric Bickham - Customer Service.. - British Swim School - ZoomInfo 201-676-3630 Assisting our parents with questions about their schedule and the progress of their children in person and over the phone. Msg frequency varies. As a general policy, no personally identifiable information is automatically collected from your visit to this Site. It reflects the growing number of British Swim School Franchise Owners many of whom began their journey as entrepreneurs with only limited investment capital, and who are now multi-unit successful business owners. British Swim School | Better Business Bureau Profile All rights reserved. A: Currently the mobile app or the family portal does not allow you to see more than one spot open in a specific class. British Swim School View full profile This is a multi-location business. Our Locations Book A Swim Class Today Can't find a pool near you? Contact us today to start a conversation! British Swim School has 1 locations, listed below. 76. Complaints for British Swim School - Better Business Bureau From there you have a few options: you can select the chat feature and type drop class and you will be directed to an automation to process your request and create a ticket for resolution or you can send us a push notification using our mobile app indicating that you want to drop that specific class for your specific student.You can also send us a push notification using the mobile app with all the details for your class transfer or send us an email at GoSwimHudsonNJ@britishSwimSchool.com with your request indicating the class you want to drop and for which date you wish to drop the class so the agent can complete your request. We do not offer trial classes. 14. Apply to the latest jobs near you. We're proud that we could be a part of your family's swim journey. You will need to indicate your date of departure and date of return so that we can schedule the proper drop date and schedule your return to the program. click here. . Please use my location Water Safety with a Splash of Fun We teach more than swimming lessons. Each franchise location is independently owned and operated by a franchisee (franchise owner). For the fastest response to interviews & follow-ups. You can purchase those items directly at the pool and it will be billed to your account on file with us; please make sure to ask our deck ambassador for them. British Swim School | Safer Swimmers Start Here An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner! BBB Business Profiles generally cover a three-year reporting period. All parties share the same inventory software and all inventory is live and up-to-date. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. The date of the transaction occurred on April 11, 2022. Everyone deserves to have fun in the water, learn how to swim, and learn survival techniques that will serve them their entire life. We are here to help you with every aspect of your swim journey. Safe & happy work environment where else might you get to sing at work? This Privacy Policy was last modified on July 14, 2021. Make-up classes are nonrefundable and have no monetary value. BRITISH SWIM SCHOOL - BROOKLYN - 35 Photos - Yelp Online enrollment is easy: First, click on the map below and choose your location and then click the red Book a Class button to find the class that is right for your skill level. Be sure to sign off when finished using a shared computer and take other steps as may be reasonably necessary to secure your information. If your medical leave is going to be more than 2 weeks, we recommend you to temporarily freeze your account and provide a doctors note so we can make an exception for this freeze outside your allowed 1 freeze per calendar year. What can I do? You will need to ask a team member at the pool to schedule your make-up for both siblings. I wanted to enroll my child in an introductory swim class. BBB serving the San Francisco Bay Area and Northern Coastal California. British Swim School is a franchise dedicated to providing an opportunity for children to learn how to swim, no matter what age. 26. We'll guide you through the process.. Highly trained instructors teach our fun, gentle methods in small class settings. A: You will need to reach out to the manager on duty (Customer Experience Manager) while you are at the pool. I've emailed them every day (twice a day), I've sent a note in the mobile app, I've tried to reach someone on the ******** app and I tried calling the number (just an automated phone). By submitting this form you agree to receive recurring, automated marketing text messages from British Swim School at the number provided. British Swim School Jobs and Careers | Indeed.com If you are dropping from the program, your drop date will be at the end of, your billed month, the day after your last scheduled class for which your, If you send us your notification of cancellation before the 21st, current month, you will be dropped at the end of the same month, the day. By using our website, you consent to our Privacy Policy. SwimDMV@britishswimschool.com. Still have questions? Learn about salary, employee reviews, interviews, benefits, and work-life balance . A dynamic and rewarding mission-based corporate culture. British Swim School is excited to offer on-going, year-round enrollment in our unique program of classes at any of our local pools. British Swim School Franchising LLC has the discretion to update this privacy policy at any time. 24. You Might Also Consider. Msg frequency varies. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. A: You can go to your mobile app and select contact us on the homepage. British Swim School of Coral Springs-Parklandfamily is delighted to offer you ongoing enrollment into British Swim Schools unique program of classes at any of our local pools. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Drowning is the leading cause of death among children ages 1 10. Copyright 2023 British Swim School. A: If you did not receive a notification that your class is canceled, your class is still scheduled. Paid training! What are the steps? 17. goswimbrampton@britishswimschool.com. If you are calling the call center, an agent will be able to assist you and will help you with resolving your situation. We take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. If you have enrolled in the middle of the month, you will be billed for the current month that you enrolled first (prorated to the date you started to the end of the current month); and then on the 22nd of the same month you will receive your invoice for the upcoming tuition fee. Apply to Customer Service Representative, Customer Service/sales Representative and more! Call our friendly, locally based customer service team at 978-710-9393 or send an email to greaterboston@britishswimschool.com. If you have questions about this privacy policy, or if you wish to review, amend or delete any personally identifiable information you have provided, you can contact us at: By Mail: Information We Collect Contact us today to start a conversation! British Swim School | Find Swimming Lessons Near You A: What you see on the mobile app or the portal have the exact same live inventory that we have on our end. It will be charged to your credit card on file on the 25th of that month. Please see below for details surrounding the British Swim School mobile app, returning students, cancellation policies and more. Questions? This Privacy Policy applies solely to information collected through this Site and not through any other sources. We are here to help you with every aspect of your swim journey. We look forward to seeing you in one of our pools very soon! You can also send an email to GoSwimHudsonNJ@britishSwimSchool.com with your request so we can better and quickly assist you. . British Swim School | Privacy Policy We have adopted this privacy policy (Privacy Policy) to explain what information may be collected on this site (Site) and how such information may be used and/or shared with others. CCPA Privacy Policy | Privacy Policy | Accessibility Policy. . Please keep in mind that we need a return date in order to process a temporary account freeze. We're hiring! . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. May also require research skills to troubleshoot customer problems. Msg frequency varies. British Swim School of Brampton - Find Swimming Lessons Near You If we do not receive a cancellation notice via the app before the start of the second billing cycle (21st of the month), we will not be able to issue a refund. BBB is here to help. goswimlancaster@britishswimschool.com. An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships. If you do not see your make-ups classes updated after 2 business classes of graduation, please ask the pool for assistance or send us a push notification via the mobile app for quick resolution. your request so we can better and quickly assist you, To cancel, an electronic cancellation notice is required using the mobile. 27. Contact us today to start a conversation! However, we collect personal information from you when you fill out certain fields or forms on our website. I want to purchase an item I saw you use at the pool. Review this company Job Title Customer Service Representative6 reviews Location United States6 reviews Ratings by category 3.8Work-Life Balance 3.1Pay & Benefits View available time slots at your desired location, then simply select the desired class to begin the online registration process. The call center agent will most likely not be able to resolve your complaint on the spot. How BBB Processes Complaints and Reviews. Choosing only one pool location in your search drastically reduces the availability for the specific date that you are looking for. Performs data entry. Not sure which program is best for you? Right away I emailed the company to cancel based on their website instructions to cancel. British Swim School | LinkedIn 416-840-6875 Our mantra, "Survival of the Littlest" not only applies to our program aimed at enabling the very young to survive a water accident. Opt-out anytime. Work wellbeing score is 76 out of 100. Simply enter your zip or postal code to find your local swim school! I would like to submit a complaint regarding my pool location or school. If you submit your drop date during the current month of tuition, we will issue an in house credit for the prorated unused tuition that will apply to your account and can be used towards future tuition once you return to the program; Account freeze is not eligible for any refunds. To learn how you can become a member of the British Swim School team, Get the latest business insights from Dun & Bradstreet. click here. Employers / Post Job. We will not sell, trade, transfer or otherwise share your information with other outside parties. 2023 British Swim School. Reply HELP for help and STOP to cancel. For frequently asked questions surrounding our program details, click here. The call center does not have access to any additional classes. Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents. British Swim School of South Lyon details with 38 reviews, phone number, location on map. In the window that pops up, make sure Location is set to Allow or Ask. The make-up stays in your account until you reschedule. 2829 Guardian Ln, Ste 100 British Swim School Connect to CRM Summary People Technology Signals & News Highlights Employee Profiles 2 Contacts 87 About British Swim School has 2 current employee profiles, including Organisational & Business Development Consultant Steven Waterhouse. I want to know and see the entire class schedule availability. WE PROVIDE: Flexible schedules - shifts between 4 to 5 hours; easy to schedule around school or other jobs. We call our receptionists Deck Ambassadors because you are the main face of the business to the kids and the parents. British Swim School 76 3.7 Write a review Snapshot Why Join Us 352 Jobs 157 Reviews 5.2K Salaries 47 Q&A Interviews 5 Photos Want to work here? 844-794-6249 We are here to help you with every aspect of your swim journey. If you are looking for a position with a real purpose - this, is it! A: To see other pool locations on your app, you need to add them to your login. You will be billed a monthly $50 fee for, freezing your account and will keep the student class so the student can, return to the exact same class they have left going into their, Refer to our website that explains our freeze policy. Virginia Beach, VA 23452. It displays all live inventory for all of our classes in all of our locations. Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons. 8. Rewarding job with competitive pay all while making a true difference in your community. Find salaries. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. By submitting this form you agree to receive recurring, automated marketing text messages from British Swim School at the number provided. 199 Scoles Ave Clifton, NJ 07012. You can enroll in an additional class, if available, or be put on the waitlist if there are no open spots available. We're hiring! Make sure you click Allow or Grant Permission if your browser asks for your location. British Swim School | Find Swimming Lessons Near You Also, make-up classes can only be updated to the current class level if the student has enrolled in his/her new class level. 3.7 If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Sign in. Pool Receptionist/Customer Service Job in Burlingame, CA - British Swim However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All rights reserved. Working as a Customer Service Representative at British Swim School Ready to register online? British Swim School Central Maryland is now offering our parent-trusted, kid-loved, and time-tested water safety & swim lessons to our Montgomery County & Washington, DC families. Customer Service FAQ Share July 27, 2021 Tags: We've compiled some common customer service-related frequently asked questions for your ease! To learn how you can become a member of the British Swim School team, Non-personal information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as operating system and the internet service providers utilized and other similar information. We are here to help you with every aspect of your swim journey! Call our friendly, locally based customer service team at833-486-3250or send an email toswimdmv@britishswimschool.comand we will be happy to assist you. Customer Service Manager Job in Burlingame, CA - British Swim School You can schedule makeups at any of our many locations* available on your mobile appschedule. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Complaint Contact, Customer Service Manager, International Association of Better Business Bureaus. Customer Service Representative Salaries in the United States for We are not responsible for the privacy practices employed by these other sites. How is British Swim School of Clifton Sport & Fitness rated? Msg . BBB reports on known marketplace practices. We may also collect non-personal information about Users whenever they interact with our website. You will be charged a monthly $50 freeze fee to freeze your account. 28. A:The cancellation email you received is for a specific class on a specific day and time. click here. 3.7. You can also send us an email atGoSwimHudsonNJ@britishSwimSchool.com with your request. Flexible work schedules and hours making this a great role for students, parents and anyone with a busy lifestyle! Customer Service Representative Poolside for Swim School | British Swim We encourage Users to check this page for any changes to stay informed about how we are helping to protect the personal and non-personal information we collect. The following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Mx. A: Please go to contact us on the Mobile app and start a Chat with Us typing change class or add a class ; you will be able to create a ticket with our automated system and will be able to reach back to you with a resolution. By submitting this form you agree to receive recurring, automated marketing text messages from British Swim School at the number provided. Msg & data rates may apply. A: You can certainly do so by going to the family portal HERE or on the mobile app by adding a student to your account. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. British Swim School is part of the Education industry, and located in Florida, United States. With over 40 years of experience, were sure to find the right class for you. The information contained on this website is not intended as an offer to sell a franchise or the solicitation ofan offer to buy a franchise. . Swim Business Support & Customer Service. 1. 844-576-2796 Business Customer Service. CCPA Privacy Policy | Privacy Policy | Accessibility Policy. Call our friendly, locally based customer service team at (724) 241-8602 or send an email to pghswim@britishswimschool.com and we will be happy to assist you. Since then, they are charging my card, and I can't reach anyone through any channel. months from the date of issuance) that allows you to reschedule. Get Directions.
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