Mild shortness of breath. Find Your Nearest Clinic Primary Care For ongoing, comprehensive preventative care and treatment. to analyze our web traffic. If it is later determined that your insurance coverage changed or was not active on the day of your visit, or does not cover virtual urgent care services, you agree to be responsible for payment of the visit and you authorize Mass General Brigham to charge you the cost of the service. When contacting your insurance, please be ready to provide member ID and plan information, found on your insurance card. If you wish to arrange a visit with your primary care provider's office, please contact their office directly to determine availability. Closing hours may vary depending on clinical capacity and wait times. Unfortunately, advance registration is not available currently. Go to the patient information page and select "Molina WA Medicaid Virginia Mason Franciscan Virtual Urgent Care Program" from the member program drop-down on our website. Symptoms include cough, fever, loss of smell/taste, muscle aches, runny nose, shortness of breath, or sore throat. If you have received care at Nantucket Cottage Hospital in the past you are already registered. All Rights Reserved. I find a sense of comfort doing virtual visits with the doctor in my own home. Fax: 253-779-6245. MGH also continues to support community sites like. Urgent Access is located in the Anderson Building on the hospital campus at 57 Prospect Street. 137 Stuart Street, Suite A-7 We can even help you find a new provider. Sprains vs. Mass General does not request financial information or charge fees as part of the job application process. Mass General offers a rich array of opportunities and programs for education, training, development and enrichment. Mass General Brigham will work with your health plan to bill for any amount owed after your visit. If you are experiencing a medical emergency, including chest pain, dizziness, heavy bleeding, loss of consciousness, trouble breathing or speaking, or severe abdominal pain, please call 911 or visit your nearest emergency room. Like traditional urgent care, virtual urgent care is an option to be seen and treated for minor illnesses and injuries that do not require attention from a hospital emergency department. Coughs, colds, sore throats, flu and most fevers. We use cookies and other tools to enhance your experience on our website and It is recommended that you arrive to your virtual visit 15 minutes early to ensure your technology is working properly and troubleshoot any issues. Learn more. Our Virtual Urgent Care treats non-life-threatening illnesses and injuries that do not require an in-person evaluation or emergency visit. If you are experiencing a medical emergency, including chest pain, dizziness, heavy bleeding, loss of consciousness, trouble breathing or speaking, or severe abdominal pain, please call 911 or visit your nearest emergency room. MGH Insurance is a leading independent insurance agency. View a list of accepted insurances. Ultra Healthcare - Virtual Urgent Care offers you the ability to book online in advance through Solv. You can also request a virtual urgent care post-visit summary record by contacting the Franciscan Medical Group Primary and Specialty Care Clinics Health Information Management (HIM) department at: Franciscan Medical Group Primary and Specialty Care Clinics. You do not need a referral. For all other technical support, please call the Help Desk at 617-726-5085. Like traditional urgent care (also called "walk-in" care,) virtual urgent care is an option to be seen and treated for minor illnesses and injuries that do not require attention from a hospital emergency department. You will also be billed for what is commonly known as a facility fee for use of the hospital space, equipment, and support staff. By participating in a virtual urgent care visit with Mass General Brigham, you agree to be financially responsible for payment for the services provided to you. We are committed to providing expert caresafely and effectively. Please visit an in-personwalk-in or urgent care clinic near youor make an appointment with your regular primary care provider. For very serious or life-threatening conditions or trauma. To get started with the volunteer onboarding process please click on the link below in bullet number three to access the application instructions to apply to volunteer at Mass General Hospital. Emergency services Yes. However, you may check with your insurance to determine whether your visit fee can be applied to your deductible. Fax: 253-779-6245 This phone number is usually located on your insurance card. Virtual urgent care is covered under Medicare Part B. We have eight urgent care locations located around the Greater Boston area. You do not need an appointment. If you cannot make an appointment online, please call 508-825-1000. If your situation is quickly determined to be inappropriate for virtual urgent care, you will not be charged for the visit. [emailprotected]. Your cost-sharing for these urgent care services will depend on your health plan type. In addition,other urgent care options, including urgent care centres and walk-in clinics in East Toronto, remain available during times where a patient cannot reach their primary care provider. on the page, Choose NCH/MGB patients ( available on the Apple App Store or Google Play) Create an account (or log in to your existing account). If you have questions, please contact the Member Services Department of your health plan for specifics regarding your coverage. Chino Hills - Urgent Care. Memorial Day - Monday, June 29. If you have not, please by call 866-211-6588 to register. Using a smart phone, tablet, or computer, patients can connect to our urgent care providers digitally and discuss health concerns. Logging in using your MyVirginiaMason account information will not work. Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option to treat minor illnesses and injuries that do not require patients to be seen at a hospital emergency department. , including urgent care centres and walk-in clinics in East Toronto, remain available during times where a patient cannot reach their primary care provider. At Mass General, we want every employee to feel like a connected and valued member of our community, encouraged to reach out for the opportunities that inspire them and empowered to realize their greatest potential. Hours. Visit urgent care* for a wide range of concerns, including: Broken bones. Read about the differences between MyChart and MyVirginiaMason patient portalsto help you determine if you or your child already have a MyChart account. If you dont need care right away, let us help youfind a provider near you. Learn more about at-home testing and what to do if you are positive. Sign up for MyChart and make an appointment by clicking the button below. 2023 Mass General Brigham Incorporated. Your cost-sharing for these urgent care services will depend on your health plan type. Changing the site selection will update the primary navigation SEATTLE-- ( BUSINESS WIRE )-- DexCare, Inc., a data-driven intelligence company focused on healthcare access, and Mass General Brigham, an integrated academic health care system, today. 15855 Pomona Rincon Rd, Chino Hills, CA 91709 Driving Directions. Jul 14, 2023, published on We know our communities need convenient, safe access to care now more than ever. Please review all conditions of employment. We also offer virtual urgent care visits from 7 a.m. to 11 p.m. seven days a week. Get Treated Remotely We apologize for the inconvenience and are working to improve this service to make it available to all in the future. Our medical staff treat a wide range of non-life threatening illnesses and injuries for adults and children three years of age or older on a walk-in basis. If you choose to pay without insurance, payment is requested at the time of your visit. There are two options to have a virtual urgent care visit. The Medical Assessment Clinic, previously known as the Medical Triage Clinic, sees patients needing semi-urgent assessment. Download theClinician Information Disclosure document. Those with more serious medical needs will be seen first. We are not an emergency room. See alist of insurances we accept. Learn about the many ways you can get involved and support Mass General. No matter the location, if a procedure is performed during the visit, you may have further out-of-pocket costs for additional physicians services and for use of the hospital facilities and staff, even if the procedure was performed in the same exam room as the visit with the physician. Minor cuts and burns. Go to Patient Gateway We also offer self-pay rates. Log-in to your Patient Gateway account and look for Find Urgent Care Center under the Find Care menu option to schedule your appointment. You do not need to be a patient at Mass General Brigham or have a Mass General Brigham doctor to use our urgent care services. Urgent Care services are available at multiple Mass General Brigham locations. Martin Luther King Jr. Day - Monday, January 16 . Available for individuals ages 3 and up. We offer diagnostic and treatment options for common and complex medical conditions. The clinic works in partnership with the hospital to get tests and other specialist assessments completed urgently. Address. published on Emergency, urgent or primary care? What insurances do you accept for virtual urgent care? collected, please refer to our Privacy Policy. Our virtual care services include: For both physician office visits and hospital outpatient visits, your health insurance plan may require you to get a referral or authorization. If your physician ordered laboratory tests or imaging services (such as X-ray, CT or MRI), you will be billed for these tests by the hospital, clinical laboratory, or imaging center, and you may also be billed for the services of the physicians (usually pathologists and radiologists) who interpreted the test results. Your login credentials are securely collected and stored following industry standards for preventing others from determining your unique credentials. Please check each Urgent Care centers location page for current hours. Urgent Access is located in the Anderson Building on the hospital campus at 57 Prospect Street. Our clinical team provides care for non-life-threatening illness and injury for walk-in patients. Secure online access to your health information whenever you need it. Let our employees share with you how they have advanced by reaching out for new challenges. What types of diagnostic tests do you offer? What is virtual urgent care? When to visit urgent care. Nantucket Cottage Hospital Learn about career opportunities, search for positions and apply for a job. Jun 1, 2023, published on Michael Garron Hospital (MGH) provides virtual care to offer new ways of caring for our patients safely and effectively. A virtual urgent care visit cannot be used for the following services: Making a virtual urgent care appointment is easy, but first you must log in or sign up for a Virginia Mason Franciscan Health MyChart patient portal account. Why Choose Virginia Mason Franciscan Health, Read about the differences between MyChart and MyVirginiaMason patient portals. For more information about these cookies and the data Martin Luther King Jr. Day - Monday, January 16. But with virtual urgent care, patients can receive one-on-one treatment from medical providers without leaving their homes. Phone:253-792-2400 Are you making a virtual urgent care appointment for someone else who has a MyChart account (including a minor under the age of 18)? to analyze our web traffic. Aim high, expect more and be part of what's next with a career at Massachusetts General Hospital. Jul 14, 2023, published on Connect with the Center for TeleHealth for more information about the convenient ways you can access your care virtually. For more information about these cookies and the data A patient arriving with a more serious or urgent illness or injury will be seen before those with milder symptoms. We will bill the insurance provider that you provide us. For more information, please read our insurance and billing FAQ. Virtual urgent care visits are available to individuals (ages 3+) in Massachusetts and New Hampshire. Like traditional urgent care (also called walk-in care,) virtual urgent care is an option to be seen and treated for minor illnesses and injuries that do not require attention from a hospital emergency department. Visits last about 20 minutes, and our team can even call in prescriptions (deemed clinically appropriate) to your local pharmacy. Search for condition information or for a specific treatment program. At Mass General, the brightest minds in medicine collaborate on behalf of our patients to bridge innovation science with state-of-the-art clinical medicine. We have remained at the forefront of medicine by fostering a culture of collaboration, pushing the boundaries of medical research, educating the brightest medical minds and maintaining an unwavering commitment to the diverse communities we serve. The CareTeam Connect Suite has programs that allow family members, interpreters and specialty providers to connect with their patient through a video connection when they are admitted to Mass General. No matter what position you have at Mass General, you feel like part of the whole team. Sprains vs. Mass General Brigham Urgent Care Where we treat Our qualified, friendly health care providers can treat a wide range of illnesses and injuries in adults and children ages 3 and up, from sore throats and infections to backaches, cuts, and broken bones. Billing for urgent care can vary by the type of location. When you cant see your primary care provider for urgent medical care for minor illnesses and injuries, Virginia Mason Franciscan Health offers virtual urgent care visits 24/7, including holidays. Can I get tested for COVID-19 at your center? A few things to know if you want to make an appointment for a child: Please note that we currently use two different patient portal systems, MyChart and MyVirginiaMason. Schedule via Patient Gateway or through on demand scheduling. Like traditional urgent care (also called walk-in care,) virtual urgent care is an option to be seen and treated for minor illnesses and injuries that do not require attention from a hospital emergency department. If I have an order from my primary care doctor for blood work or an X-ray, can I get those tests done at the urgent care center? Learn more in the MGH Newsroom. Search for condition information or for a specific treatment program. We will request your co-payment when you check in for the visit. At Mass General, the brightest minds in medicine collaborate on behalf of our patients to bridge innovation science with state-of-the-art clinical medicine. Pain when urinating. Let us help you navigate your in-person or virtual visit to Mass General. They are open 5 days a week. Our centers do not offer the COVID-19 vaccines. At Mass General Brigham, online urgent care is available to anyone who has an internet connection and appropriate device. Founded in 1993, our Agents have over 150 years of combined experience selling products offered by nationally recognized carriers. Our team of board-certified providers and nurse practitioners are available 24 hours a day to provide consultation, diagnosis and treatment through video chat or over the phone; for both COVID-19 and our regular urgent care services. The transmitted information is encrypted from end to end. It allows us to achieve what we want to achieve. We offer convenient urgent care for a range of illnesses and injuries. We will send you a bill if there is any unpaid balance after we receive payment for your visit from your health insurance plan. To review these rates, please request a copy of the current Prompt Pay pricing guide during your visit. Our centers perform certain diagnostic tests (digital X-ray, EKG, blood, and other lab tests) for patients receiving urgent care when the treating clinician determines they are necessary for diagnosis and/or treatment. Let us help you navigate your in-person or virtual visit to Mass General. Language, Mass General Brigham Community Physicians, Virtual Visits for Primary & Specialty Care, Mass General Brigham Workforce Development, Commitment to Diversity, Equity and Inclusion, Commitment to Diversity, Equity, and Inclusion, Learn more about what we treat and our services. We will request your co-payment when you check in for the visit. Learn More Virtual Care For appointments that don't require you to be on-site or in-person. Learn more aboutchoosing the right care location. FAQs Mass Eye and Ear's Emergency Department (ED) has a Virtual Hotline program, where patients can speak with a nurse about urgent eye health questions or concerns. . We are committed to providing expert caresafely and effectively. These tools allow providers to interact with patientsand each otherin a way that is most convenient and best suited to the patient's medical needs. Please note the MGH Virtual Emergency Departments (Virtual ED's) last day of service was March 31, 2023. Memorial Day, Juneteenth (June 19), July 4th and Labor Day we are open from 8 a.m. 4 p.m. Urgent Care services provided at the following Mass General Brigham locations are typically billed to your health insurance plan as a physician or nurse practitioner office visit: Urgent Care services provided at the following Mass General Brigham locations are typically billed to your health insurance plan as a hospital outpatient visit: You can find information about whether your visit is a physician office or hospital outpatient visit in notices in our waiting rooms, on the websites of our hospitals and physician groups, and in this guide. Can I call ahead to reserve a spot in line or two schedule an appointment? You can schedule a virtual urgent care appointment for a specific time slot later today or tomorrow. Virtual Urgent Care Available 7 Days a Week Virtual urgent care is a video appointment with a board-certified Columbia or Weill Cornell doctor that takes place through your phone, tablet, or computer. Since the locations listed below are not considered by health insurance plans to be Urgent Care Centers, your co-payment benefits for urgent care services typically will not apply. Mass General Brigham requires all employees to be vaccinated against COVID-19. Check appointments, communicate with your provider and pay bills online 24/7. Instead, your visit to these locations will likely be billed either as a physician office visit or a hospital outpatient visit. As always, your health remains our priority, and we are working together to bring you the best possible care. Read more about our campus transformation. 57 Prospect Street Copyright 2007-2023. In response to COVID-19, several of our urgent care locations across the system have modified services. Learn about career opportunities, search for positions and apply for a job. They are referred from the Emergency Department by physicians within the hospital or by community family physicians (SCOPE) and Nurse Navigator. I dont have a primary care physician. Urgent care centers and emergency departments welcome all patients to walk-in and be seen without an appointment. For 24-hour Virtual Visit support, please call 1-866-266-3240. The $79 cost only covers the virtual visit and does not cover the cost of any lab charges, imaging orders, additional visits, or referrals. In addition, Mass General Brighamproviders may be considered In Network or Out of Network depending on the specifics of your health insurance plan, which could affect the amount you pay. What virtual care options does Mass General Brigham offer? Visiting a Mass General Brigham Urgent Care center Do I need an appointment? If you have symptoms, we test using the viral PCR test by swabbing your nose. No matter which way you access virtual urgent care, you can expect that a Mass General Brigham provider will listen to your needs and provide a plan of care. Attention parents, guardians or caregivers who want to make an appointment for a child under the age of 18 who does not have a Virginia Mason Franciscan Health MyChart account:At this time, a virtual urgent care appointment may not be scheduled for a child that does not already have a MyChart account. Can you help me find one? From coughs and colds to cuts and broken bones, our providers offer great care in clean, modern centers when you need it. Welcome to our online orientation and application page. If at any point your symptoms worsen or you feel like you are experiencing a medical emergency, call911or proceed to the nearest Emergency Services department. Once your virtual urgent care visit starts via telephone or video, your virtual provider will ask you a series of brief questions to help understand the nature of your health concern and the best treatment options for you. It is important that you visit each location's website for more details or call prior to visiting. We use cookies and other tools to enhance your experience on our website and Virtual urgent care is conducted over a secure health care platform. Appointments are required and are available Monday through Friday, from 7:30 a.m. to 5:30 p.m., Saturday from 8:00 a.m. to 4:00 p.m., and Sunday from 8:00 a.m. to 12:00 noon. When I started at Mass General in 2010, I had no idea of the exciting journey that was ahead. If you are a Medicaid patient covered by Molina Healthcare of Washington and have selected a Franciscan Medical Group provider for your primary care needs, you may be eligible to receive virtual urgent care at no cost to you. Mass General Brigham Virtual Urgent Care offers convenient, high-quality urgent care services for minor illnesses and injuries that are available anytime and anywhere in the United States. For medical emergencies, call 911. Please call844-377-4199and select option 3. If you have COVID19-related symptoms, our centers can evaluate you. Let us help you navigate your in-person or virtual visit to Mass General. Once your virtual urgent care video visit starts, your virtual provider will ask you a series of brief questions to help understand the nature of your health concern and the best treatment options for you. If you would like to learn more about our programs, offerings or if you need assistance with getting ready for your next visit, please contact us Monday through Friday, 8:30 am 5:00 pm. It is also recommended that you find a quiet and private place to have your virtual urgent care visit. Please visit an in-person. All Rights Reserved. Our urgent care clinic is staffed by board-certified physicians at all times, and on-call specialists are also available, providing you with the very best care for a wide variety of medical needs. collected, please refer to our Privacy Policy. For these, please visit a Mass General Brigham hospital, outpatient center or testing site that offers these services. Your Mass General Brigham care team will also have access to the notes from your visit. Explore fellowships, residencies, internships and other educational opportunities. The VICS program enables patients to communicate with their care team using a computer tablet to protect patients and providers. Once you have a record in the system, please call 508-825-1000 option 1 for an appointment with Urgent Access. Learn more |Schedule certain appointments online. Please note: Closing hours may vary depending on clinical capacity and wait times.